5 YEAR STRUCTURAL WARRANTY
Spa Industries warrants the structure of the pool shell against defects in workmanship for a period of five (5) years subject to the limitations and conditions listed in this warranty.

2 YEAR ACRYLIC SURFACE WARRANTY
Spa Industries warrants the acrylic surface against defects in workmanship for a period of two (2) years. Spa Industries will either repair or replace the item provided that the choice to repair or replace shall be at Spa Industries sole discretion.

2 YEAR JET REPLACEMENT WARRANTY
Spa Industries warrants all jets and spa fittings (air button, air venture, etc) for a period of two (2) years in regards to defects on material or workmanship. After one (1) year the warranty extended is limited to the supply of the replacement parts after the defective part is returned to the company.

1 YEAR PLUMBING WARRANTY
Spa Industries warrants all plumbing conduits against defects in material or workmanship for a period of one (1) year.

COVERAGE OR WARRANTY
Spa Industries extends this warranty only to the original purchaser and only if the purchase is made from an authorized Spa Industries dealer.  Written notice of defects must be received by Spa Industries within 14 days of the defect occurring, together with adequate evidence of the original purchase. Should it be necessary for any Spa Industries product or any part of such product to be returned to Spa Industries for rectification, the cost of transporting such product or thereof shall not be worn by Spa Industries. Travel charges may also be assessed if inspection of product is outside the metropolitan areas of Brisbane, Sydney, Melbourne, Perth, Adelaide, Hobart or Auckland.

Repair or replacement of the defective product is at the sole discretion of Spa Industries and where replacement takes place, a substitute product of the equal value may be used and the warranty of that product expires at the date of this original warranty.

 

This warranty applies only to Spa Industries spas which have been installed and maintained strictly in accordance with the installation, maintenance and care instructions provided by Spa Industries.

WARRANTY EXCLUSIONS
The following aspects are excluded specifically from warranty:
• Damage caused due to the incorrect installation of the spa pool and components.
• Damage resulting from improper water maintenance.
• Damage from operating the spa above 45 degrees Celsius
• Damage to jets caused by foreign matter (sand, dirt, etc).
• Damage caused by abuse, misuse or alterations not authorized by company.
• Damage cause by exposing spa to direct sunlight when empty or  improper use of cover.
• Damage caused by non-approved accessories.
• Damage caused by allowing undissolved spa sanitizing chemicals  to lie on the spa surface.
• Warranty is not extended to headrests, light globes.
• Commercial use of spas will attract a one (1) year warranty period only, where warranty above specifies a longer period
• Acts of god

LIMITATIONS

THIS LIMITED WARRANTY TAKES THE PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, IN FACT OR AT LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE PERFORMED BY SPA INDUSTRIES OR ITS AUTHORIZED AGENT. NO AGENT, DEALER, DISTRIBUTOR, SERVICE COMPANY OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY OR EXTEND THE TERMS OF THIS LIMITED WARRANTY IN ANY MANNER WHATSOEVER.

 

DISCLAIMERS
SPA INDUSTRIES AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, COST OR OTHER DAMAGE, WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS LIMITED WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF DEFECTIVE PRODUCT, EVEN IF SPA INDUSTRIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIABILITY OF SPA INDUSTRIES UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER BEYOND THE STATED TIME PERIOD. THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED BY SPA INDUSTRIES OR ITS AUTHORIZED AGENTS.​
 

 

In-Ground Spa Warranty

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